Allay Restoration Services Logo

Operations Manager/Construction Office Manager

Nampa, IdahoFull-time
$60,000 - $78,000 annually
About the Job
We are looking for someone to take ownership of the day-to-day operations of our business. This role is responsible for keeping the office and field teams organized, accountable, and moving efficiently without constant involvement from ownership.

This is not an entry-level or purely administrative position. We need someone who can step in, manage people, solve problems, and help the business run the way it should.

About Us
The Allay Group is a Nampa-based restoration and construction company. We handle water, fire, and mold damage, reconstruction, and operate a retail flooring showroom.

We have a strong pipeline of insurance property claims work and are expanding into property management, rental turnovers, apartment flips, and direct-to-consumer remodeling. We are looking for someone who can help bring structure and consistency as we grow.

Key Responsibilities:
Daily Operations:
  • Keep office and field teams organized and on track.
  • Ensure employees are clocking in/out correctly and following process.
  • Handle day-to-day issues without pushing everything to ownership.
Team Oversight:
  • Onboard and train new employees.
  • Set expectations and follow through.
  • Address performance issues directly when needed.
Accountability & Execution:
  • Ensure jobs are documented and tracked properly.
  • Maintain clear communication between office and field.
  • Follow up on tasks until completion.
Cash Flow Awareness:
  • Support collections and keep receivables moving.
  • Ensure subcontractors are paid according to company terms.
  • Understand how timing of money impacts the business.
Office & Facility Standards:
  • Maintain a clean, organized office, shop, showroom, and restrooms.
  • Ensure a professional and controlled work environment.
Process Improvement:
  • Identify inefficiencies and help implement better systems.
  • Improve workflow so jobs move faster and more efficiently.

Qualifications:
  • 5+ years in construction, restoration, or operations.
  • Experience managing people or coordinating teams.
  • Strong organizational and problem-solving skills.
  • Comfortable holding others accountable.
  • Reliable, consistent, and self-motivated.

Preferred (not required):
  • Experience with job costing, payroll, or QuickBooks.
  • Background in restoration or construction operations.

Compensation & Benefits:
  • $60,000 – $75,000 base salary
    • Performance bonus tied to operational efficiency, collections, and team performance
  • Paid Time Off.
  • Company-paid vision and dental.
  • IRA with company match.
  • Paid training and certifications.

What Success Looks Like:
  • Ownership is no longer managing daily employee issues.
  • Employees are accountable and following process.
  • Jobs move efficiently without constant follow-up.
  • The operation stays organized and under control.

How to Apply

If you are someone who takes ownership, solves problems, and can manage people and operations effectively, we would like to speak with you.

Apply with your resume and relevant experience.
About Allay Restoration Services
About The Allay Group

At The Allay Group, we believe that restoration is more than rebuilding property — it’s restoring peace of mind.

Founded in 2015 and proudly based in Nampa, Idaho, The Allay Group is a local, family-owned company specializing in full-service disaster recovery, mitigation, and environmental restoration. We serve the entire Treasure Valley as a preferred contractor for over 150 insurance carriers, helping homeowners and businesses recover from water, fire, and environmental damage with professionalism, compassion, and care.

Our success is built on simple but powerful values — honesty, trust, teamwork, and craftsmanship. Every member of our team plays a vital role in helping our clients through challenging moments. We treat our employees like family, providing a supportive, growth-oriented environment where hard work and initiative are recognized and rewarded.

At Allay, we’re small enough for your voice to matter — and strong enough to offer stability, training, and long-term career paths. If you’re looking for a place where you can grow, make an impact, and be part of something meaningful, you’ll fit right in with our team.

The Allay Group, LLC — Restoring What Matters Most.